Understanding the technical glitches associated with Sars e-filing

Tax Season 2015 is underway and South Africans have kicked it off with a promising start.

But we received a recent complaint from an individual who claims that he has been unable to get a calculation for his e-filing with the South African Revenue Service (Sars).

(Also read our article: Sars gives tips on Tax Season 2015)

Mark Kingon, Group Executive for Escalation and Support at Sars, spoke to us to explain the case and others that may be experiencing similar difficulties.

According to Kingon users need to ensure that their internet browser and related software such as Adobe Acrobat are up to date.

We are not aware of any complaints on a broad basis related to this. We are investigating.

Mark Kingon, Group Executive for Escalation and Support at Sars

He says when the call centre receives such complaints; they test the system in-house to confirm if there is a problem.

(Also read our article: Sars to clamp down on tax fraudsters to meet R1.1 trillion target)

Kingon advises that after he personally attempted the e-filing calculation, without fault on two different browsers.

Listen to the full conversation from CapeTalk’s Breakfast with Kieno Kammies:


Recommended

by NEWSROOM AI
Read More
8 die on Cape roads over long weekend

8 die on Cape roads over long weekend

Traffic chief Kenny Africa talks to Kieno Kammies about the accidents over the weekend.

Robben Island Heritage Day free trips end in chaos

Robben Island Heritage Day free trips end in chaos

Safety & Security at Central City Improvement District Muneeb Hendriks says staff stood with blank stares not knowing what to do.

W Cape Total Shutdown set to begin on Tuesday highlights gangsterism

W Cape Total Shutdown set to begin on Tuesday highlights gangsterism

One of the Total Shutdown organisers talks to Kieno Kammies about the initiative against gang violence.

Springtide may have caused weekend drownings at Milnerton Lagoon Beach - NSRI

Springtide may have caused weekend drownings at Milnerton Lagoon Beach - NSRI

NSRI's Craig Lambinon describes the drownings that occurred at Milnerton and Monwabisi Beach.

Sars gives tips on Tax Season 2015

Sars gives tips on Tax Season 2015

We interviewed a Sars operational executive about this year's tax season. We also took questions from listeners.

Sars to clamp down on tax fraudsters to meet R1.1 trillion target

Sars to clamp down on tax fraudsters to meet R1.1 trillion target

The tax season kicked off on July 1st and we spoke to Sars' Group Executive for Escalation and Support about their return targets.

Popular articles
SA braces for horrific fuel price increases as oil hits 4-year high

SA braces for horrific fuel price increases as oil hits 4-year high

It's monstrous! The Money Show’s Bruce Whitfield interviews the Automobile Association of South Africa's Layton Beard.

Dros rape: 'He was sitting near the kid's play area...he had his eye on her'

Dros rape: 'He was sitting near the kid's play area...he had his eye on her'

The man allegedly attacked the six-year-old inside a toilet cubicle at a Dros franchise in Pretoria on Saturday.

New visa rules a relief for our economy and for jobs, says WC MEC

New visa rules a relief for our economy and for jobs, says WC MEC

The Western Cape government and SA Tourism have welcomed the amendments to South Africa's visa regulations.

'She says I'm just waiting for this c**lie to move so I can take the photo'

'She says I'm just waiting for this c**lie to move so I can take the photo'

A caller on the Eusebius McKaiser Show, Zeenat says she was called a derogatory word for Indian on Heritage Day.

'This leaked document is calling a spade a spade'

'This leaked document is calling a spade a spade'

Breakfast Show Host Bongani Bngwa shares his views on the leaked report from the Thabo Mbeki Foundation.