CapeTalk Small Business Awards

Inspirational, once tiny township laundry service scoops Small Business Awards

#BadServiceMustFall

Got great service? Click here (Gauteng) or here (Western Cape) to nominate them for this year’s 702/CapeTalk Small BusinessAwards with Sage One.

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It’s official!

Ziyahlanjwa Laundry Services in Khayelitsha is the 2015 Sage One and CapeTalk Small Business Awards winner.

Founder Sivu Mongo was in tears when she received her award from Sage One on Tuesday evening at a prize giving event at the Watershed in Cape Town’s Victoria and Alfred Waterfront.

An eye for opportunity. Devotion to service. THIS is what entrepreneurship is about!

Founder Sivu Mongo realised there was a gaping gap in the market for providers of laundry services in Khayelitsha. Very brave, she quit her office job and, back in 2010, with a single secondhand washing machine, she created Ziyahlanjwa Laundry Services.

Mongo consistently took great care with her customers’ laundry. She won their trust and word about her honesty and devotion to service soon got out in a big way.

At first she did all collections herself in her Toyota Tazz, but it wasn’t long before Mongo could buy more machines and a larger delivery vehicle.

She currently employs five people and plans to employ even more when she opens her second branch in another part of Khayelitsha.

Scroll down to listen to an interview CapeTalk Breakfast's Kieno Kammies did prior to the awards ceremony.

I started the business in 2010 in my lounge suite with one second-hand washing machine and tumble dryer. I saw a need in the community for my services. Before this I was working as an admin clerk and I love what I do now.

Sivu Mongo, Founder of Ziyahlanjwa Laundry Services

My business is for others. They know there’s a good, trustworthy laundry service in the dusty streets of Khayelitsha.

Sivu Mongo, Founder of Ziyahlanjwa Laundry Services

An emotional Sivu Mongo hears she is the winner of the 2015 Sage One Small Business Awards.

CapeTalk's Africa Melane with Sage One Small Business Awards winner Sivu Mongo.

Winner Sivu Mongo (Ziyahlanjwa Laundry Services) and runners up Janine van Zyl (Cold Gold) and Charles Nyakurwa (Deaf Hands at Work) with Sage One Head Steven Cohen (right) and Primedia Broadcasting General Manager Karl Gostner (left).

Runners up

In second place was Janine van Zyl’s Cold Gold, an artisan producer of ice creams, sorbets and other frozen fantasies to suit every taste, fad diet or intolerance known to humankind.

Third place went to Charles Nyakurwa’s Deaf Hands at Work, a firm that provides training and employment for deaf people, irrespective of work experience, education, race or nationality.

Bravery is a key component of entrepreneurship. And if you look after your customer you will succeed.

Steven Cohen (Head of Sage One and speaker at the ceremony)

I know what it is to jump in the deep end with no money. Hats off to all of the nominees!

Luke Dale-Roberts, owner of Africa's best restaurant, The Test Kitchen, and speaker at the ceremony

Trust and honesty is the cornerstone of any successful business.

Luke Dale-Roberts, owner of Africa's best restaurant, The Test Kitchen, and speaker at the ceremony

You must take calculated risks. Don’t let your ego get in the way and reinvest in your business. Nurture relationships and social cohesion.

Esa Yacoob, Owner of Yacoob Yachts and speaker at the ceremony

Prizes:

Sage One, supported by Sage Pastel and Sage VIP, awarded Sivu Mongo a laptop and free access to Sage One Accounting and Sage One Payroll software.

She also gets a training course or seminar of her choice, as well as a year’s worth of software support and an airtime package to the value of R250 000 on CapeTalk to promote her business.

The two runners-up also received Sage One Accounting and Sage One Payroll software as well as a free training course or seminar of their choice, and a year’s worth of software support.

CapeTalk awarded them each an airtime package to the value of R125 000.

A video of the event:

Sivu Mongo, the morning after

The morning after she scooped the Small Business Award, Sivu Mongo had an interview with John Maytham (in for Kieno Kammies). Listen below:

#BadServiceMustFall

Got great service? Click here (Gauteng) or here (Western Cape) to nominate them for this year’s 702/CapeTalk Small BusinessAwards with Sage One.

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