The Cape Town family that has accused Swim4Life of racism has rejected the response from the swimming school.
(Also read our article: Cape Town swim school denies claims of racism)
It was alleged that the swim school racially discriminates against prospective clients when southern suburbs resident Aimee-Noel Mbiyozo had her children placed on the waiting list.
According to Mbiyozo, the explanation offered by Swim4Life did not address the element of racial discrimination.
Listen to the full conversation, with Koketso Sachane standing in, on CapeTalk's Breakfast with Kieno Kammies:
Mbiyozo said that the family would lodge an official complaint with the City of Cape Town to investigate.
Ross Johnston, owner of Swim4Life, said the accusations of racism were a result of a communication error.