Following a conversation with Simon in Pinelands, who found a letter in his post box purporting to be from Telkom, informing him of fibre rollout in his area, Jacqui O’Sullivan, Telkom SA Communications head, explains how to avoid falling victim to scams.
Fortunately, Simon called Telkom to verify contents of the letter, only to be told there is no such a thing.
O’Sullivan says scammers come up with new techniques on how to trick people as fast as Telkom exposes them.
She says Telkom employees can easily be identified with a photo identity card and no one should be allowed on any property without showing this.
Customers can ask Telkom employees for a reference number and can call Telkom on 0800 474 747 or 0800 124 000 to verify employment.
O’Sullivan says they sometimes distribute flyers in the area where work needs to be done but people should note that Telkom flyers can be distinguished by their glossy appearance and have detailed unambiguous information.
Listen to the full conversation below: