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ConsumerTalk with Wendy Knowler

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Consumer journalist Wendy Knowler provides useful insights and tips on how to make the most of your buying power.

Tune in every Wednesday at 1 pm for Wendy's hour of consumer chat with Pippa Hudson.

You can email Wendy at consumer@knowler.co.za

Articles
3 things about airline industry practice every flyer should know

3 things about airline industry practice every flyer should know

Consumer journalist Wendy Knowler talks overbooking, flight cancellations and other airline industry woes.

'South Africans are so used to shoddy service that it became their expectation'

'South Africans are so used to shoddy service that it became their expectation'

Consumer expert Adré Schreuder explains how companies measure customer satisfaction to improve on services offered.

Food fraud: Could you be eating fake honey?

Food fraud: Could you be eating fake honey?

CapeTalk's Pippa Hudson chats to consumer journalist, Wendy Knowler about adulterated (fake) honey.

SA-made Rolkem cake decoration products may not be safe to eat

SA-made Rolkem cake decoration products may not be safe to eat

The UK’s Food Standards Agency issued an advisory, claiming that Rolkem failed to confirm that their ingredients were safe to eat.

Top mistakes to avoid when insuring your phone

Top mistakes to avoid when insuring your phone

It's important to make sure that your policy covers you for the correct value of your phone and the current device you are using.

5  things corporates really must stop saying and writing to clients

5 things corporates really must stop saying and writing to clients

Here's some meaningless superfluous jargon corporates really should stop sending to clients says consumer journalist Wendy Knowler

Always ask why your credit application was rejected (and other useful tips)

Always ask why your credit application was rejected (and other useful tips)

Credit providers such as banks, cellphone companies and clothing stores must justify why a credit application has been rejected.

Consumer Talk: Who is responsible if you injure yourself while shopping?

Consumer Talk: Who is responsible if you injure yourself while shopping?

Consumer guru Wendy Knowler answers customer’s question about who is responsible if you injure yourself while shopping.

'Fake cheese' on the menu? Wendy Knowler talks dairy product dupes

'Fake cheese' on the menu? Wendy Knowler talks dairy product dupes

Consumer journalist Wendy Knowler says economic pressures on the dairy industry have driven costs up and affected production.