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ConsumerTalk with Wendy Knowler

Consumer journalist Wendy Knowler provides useful insights and tips on how to make the most of your buying power.

Tune in every Wednesday at 1 pm for Wendy's hour of consumer chat with Pippa Hudson or subscribe to Wendy's Good to Know podcast series HERE.

You can email Wendy at consumer@knowler.co.za

Articles
Watch out for suppliers trying to mislead you about warranties

Watch out for suppliers trying to mislead you about warranties

Consumer journalist Wendy Knowler examines buyers' rights and the just-released Banking Services Ombudsman's report.

Who is responsible for goods damaged while in transit?

Who is responsible for goods damaged while in transit?

Consumer journalist Wendy Knowler shares her expert advice on moving houses and the handling property.

Elderly people prime targets in spiking credit card fraud, banking ombud warns

Elderly people prime targets in spiking credit card fraud, banking ombud warns

The Ombudsman for Banking Services has seen an alarming spike in credit card fraud since January this year, aimed at pensioners.

MTN fee hike could've been executed better, says consumer ombud

MTN fee hike could've been executed better, says consumer ombud

Consumers have spoken out against the decision by MTN to unilaterally increase these fees mid-contract, explains Wendy Knowler.

 'Valid for today only!" - how online retailers pressure customers to spend

'Valid for today only!" - how online retailers pressure customers to spend

Consumer journalist Wendy Knowler shares some of the tactics used to rush consumers into making a deal and how not to fall for it.

Dealerships must pay for cars damaged or stolen in their care, it's the law

Dealerships must pay for cars damaged or stolen in their care, it's the law

Once you hand over your keys to a car dealership, the Consumer Protection Act says that they are liable for anything that happens.

Howler CEO responds to complaints about the new cashless system used at events

Howler CEO responds to complaints about the new cashless system used at events

Some Howler users have complained about the slow refund process, while others claim to have been overcharged at events.

Is your car one of thousands to have been recalled so far this year?

Is your car one of thousands to have been recalled so far this year?

'In South Africa the recall of cars applies to thousands across seven of manufacturers' says Wendy Knowler.

Telkom wouldn't end her contract, then she got scammed by a fake customer agent

Telkom wouldn't end her contract, then she got scammed by a fake customer agent

In a desperate attempt to cancel her contract, this woman reached out to Telkom's social media team and fell victim to ID fraud.