Buying a used car: Warranties, service plans, avoiding a false sense of security
…the bakkie had been in a smash… repaired by a non-authorised service provider… the warranty is now invalid…Wendy Knowler, consumer journalist
It’s a free process [motor industry ombudsman] …Wendy Knowler, consumer journalist
Sometimes used cars are advertised as having part of the manufacturer’s warranty and/or service plan still in place.
Used car buyers also have the option of buying an after-market maintenance plan to avoid nasty surprises.
Both options could lead to a false sense of security.
Listen to the interview in the audio below (and scroll down for more quotes from it).
If you buy a car privately or on auction [it's voetstoots, or ‘as is’] …Wendy Knowler, consumer journalist
It’s a dealership called Car World in Pretoria…Wendy Knowler, consumer journalist
No one expects the consumer to have technical knowledge…Wendy Knowler, consumer journalist
Crookery… in my game I don’t use such words. It doesn’t end well for me.Wendy Knowler, consumer journalist
Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning:
Handsfree pickpocketing is a myth, says consumer journalist Wendy Knowler. But risks remain, suggests a case she took on.Read More
Consumer journo Wendy Knowler explains why it can be better to claim on your own car insurance after an accident.Read More
Wendy Knowler says dealerships don’t do much to explain how you may unknowingly void your warranty and service/maintenance plans.Read More
Merchants are not allowed to process refunds on debit cards, warns consumer journalist Wendy Knowler.Read More
Consumer journalist Wendy Knowler spent a day with financial services ombuds from around the world. Here are their suggestions.Read More
It’s best to jump before you are pushed. It’s "catastrophic" if that happens, warns consumer journalist Wendy Knowler.Read More
A new study claims using products which are overtly masculine or feminine increases your desirability to the opposite sex.Read More
South Africans are increasingly buying cars they can’t afford using balloon payments, says consumer journalist Wendy Knowler.Read More
Most people who fell prey to credit card fraud in the first three months of 2019 were old, says consumer journalist Wendy Knowler.Read More
If you ever send an invoice (or pay after receiving one); you may want to check this out. Especially property buyers and sellers.Read More