Streaming issues? Report here
Lester Kieviet 2019 1500 BW 2
Tonight with Lester Kiewit
20:00 - 22:00
volume_up
volume_mute

Up Next: The Aubrey Masango Show
See full line-up
Tonight with Lester Kiewit
20:00 - 22:00

Fixed municipal water charge is here to stay, explains City of Cape Town

4 September 2019 4:44 PM
Why are Capetonians still facing a fixed water charge? And has the price of prepaid electricity gone up? Municipal FAQs answered.

The City of Cape Town has shed light on a range of issues relating to the billing of municipal services.

Consumer journalist Wendy Knowler and the City's Hoosain Essop gave some answers to some common queries.

Why are Capetonians still facing a fixed water charge?

No matter how high or low the water consumption is, Cape Town households will be charged a fixed cost (which varies based on the size of the meter connection).

Despite rising damn levels, the charge is needed to help operate the city’s water supply system, including repairs and maintenance.

What's going on with water restrictions?

Cape Town is facing Level 3 water restrictions. The restrictions and associated water tarrifs will only be reviewed in November at the end of the hydrological year.

Has the price of pre-paid electricity gone up?

Electricity went up by 8.88% in July for residents who receive their power supply from the City of Cape Town.

Essop, the city's retail electricity manager, explained in detail how the tariff model applies to residents with prepaid meters.

Click here for more on understanding the residential electricity tariffs.

Listen to the discussion on ConsumerTalk with Wendy Knowler:


4 September 2019 4:44 PM

More from ConsumerTalk with Wendy Knowler

multi-prong-plug-wendy-knowlerjfif

Can't use all the sockets of your multi-plug at once? Here's an explanation why

16 January 2020 11:24 AM

Why can't the socket-outlets on multi-plugs be used all at once? Consumer journalist Wendy Knowler looks for answers.

Share this:
Read More arrow_forward

shoprite

Shoprite shrugs off reckless lending charges

15 January 2020 8:19 PM

Shoprite has been found guilty of reckless lending and fined. How serious do companies take such verdicts and fines though?

Share this:
Read More arrow_forward

ecommerce banking

Check your debit orders!

8 January 2020 8:10 PM

Interrogate your debit orders. They often encompass more payments than you think.

Share this:
Read More arrow_forward

zando-logo-facebookjpg

We want our orders! - Irate Zando customers complain about delayed deliveries

18 December 2019 4:55 PM

Online clothing merchant Zando has now apologised for its delayed communication with customers regarding their late orders.

Share this:
Read More arrow_forward

luggage-holiday-travel-suitcase-airport-free-image-pixabay-933487-960-720webp

Jetting off soon? 10 safety tips to protect your luggage from airport thieves

5 December 2019 10:48 AM

Baggage theft is on the rise, especially at OR Tambo International Airport. Consumer journalist Wendy Knowler offers key advice.

Share this:
Read More arrow_forward

181123BlackFriday171

Only Germans take Black Friday more seriously than South Africans

28 November 2019 3:52 PM

In South Africa, Black Friday has become a spend-fest of epic proportions, says consumer journalist Wendy Knowler.

Share this:
Read More arrow_forward

mincer-minced-meat-ground-beef-bowl-783564-960-720jpg

Beef mince or ground beef? A lesson on food labelling

27 November 2019 3:57 PM

The one meat product is pure beef and the other has ingredients such as water, soya and other flavourants added into the mix.

Share this:
Read More arrow_forward

180831-old-mutual-edjpg

We paid before the family arrived with the body – Old Mutual

21 November 2019 9:25 AM

Consumer journalist Wendy Knowler investigates after a poor family’s desperation to get a claim paid made headlines.

Share this:
Read More arrow_forward

Cellphone security fraud phishing scams hacking 123rfcrime 123rf

12 security tips to keep cellphone info and bank account safe from crooks

20 November 2019 3:48 PM

There have been a number of new cases where victims had their cellphones stolen and discovered their bank accounts were emptied.

Share this:
Read More arrow_forward

Phone

Can’t find your phone? Drop everything – thieves can get into your banking app!

14 November 2019 10:55 AM

Did someone steal your phone? Contact your bank without hesitation warns consumer journalist Wendy Knowler.

Share this:
Read More arrow_forward