Streaming issues? Report here
volume_up
volume_mute

Check your debit orders!

8 January 2020 8:10 PM
Interrogate your debit orders. They often encompass more payments than you think.

It's January so check every cent you need to pay.

Wendy Knowler, consumer journalist, asks people to check that every single debit order is one they actually authorised.

Two cases came to me recently that prove why one needs to go into the numbers itself. One complained that he's been paying Vitality for 18 years without ever using any of the benefits. Nobody at Discovery pointed out to him that he never used the benefits. The debit order notifications are always just DiscPrem. He did not realise that the Vitality premiums were included in it.

Wendy Knowler, consumer journalist

The bottom line is if you are a Discovery member just check that you're not paying Vitality membership that you never use.

Wendy Knowler, consumer journalist

The second case was - he was a client of a telecom provider. He was not getting invoices. He found out he was paying for three ADSl connections that were discarded many years ago.

Wendy Knowler, consumer journalist
Picture: Pixabay.com

Listen to the sound clip below.

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning

Subscribe to our Business Wrap Newsletter


8 January 2020 8:10 PM

More from ConsumerTalk with Wendy Knowler

car-dealership-handshakejpg

Read your documents before you sign the deal on your car or house!

19 February 2020 7:46 PM

Wendy Knowler, consumer journalist, on the importance of carefully reading your documents when you buy assets.

Share this:
Read More arrow_forward

beach-holiday-travel-relaxjpg

Attorney to take legal action against timeshare companies over dodgy contracts

19 February 2020 4:40 PM

Cape Town-based attorney Trudie Broekmann will represent dozens of clients who desperately want out of their timeshare contracts.

Share this:
Read More arrow_forward

Christmas celebration, champagne

The horror of the late Christmas champagne

12 February 2020 7:52 PM

Wendy Knowler, consumer journalist, this week talks about the frustrations online shoppers in South Africa have to deal with.

Share this:
Read More arrow_forward

cellphone-phone-mobile-device-woman-shocked-laptop-technology

How to stop a thief from getting his hands on your phone Apps

5 February 2020 7:50 PM

Wendy Knowler, consumer journalist, on how to safeguard your phone - most importantly - the banking details on your phone apps.

Share this:
Read More arrow_forward

cellphone-phone-mobile-device-woman-shocked-laptop-technology

Your phone isn't secretly listening, but you oughta check those privacy settings

29 January 2020 5:10 PM

Is your cellphone eavesdropping on you?

Share this:
Read More arrow_forward

insurance-policyjpg

When insurance claims go wrong

22 January 2020 8:52 PM

Be mindful of what you're disclosing at the time you take out a policy.

Share this:
Read More arrow_forward

cereal-breakfast-food-cornflakes-bowl-123rf

Dietitian rates top cereals based on nutritional value. Here's how they scored

22 January 2020 4:44 PM

What's in your favourite breakfast cereal? Dietician Gaby Jackson unpacks the nutritional content of 15 popular choices.

Share this:
Read More arrow_forward

multi-prong-plug-wendy-knowlerjfif

Can't use all the sockets of your multi-plug at once? Here's an explanation why

16 January 2020 11:24 AM

Why can't the socket-outlets on multi-plugs be used all at once? Consumer journalist Wendy Knowler looks for answers.

Share this:
Read More arrow_forward

shoprite

Shoprite shrugs off reckless lending charges

15 January 2020 8:19 PM

Shoprite has been found guilty of reckless lending and fined. How serious do companies take such verdicts and fines though?

Share this:
Read More arrow_forward

zando-logo-facebookjpg

We want our orders! - Irate Zando customers complain about delayed deliveries

18 December 2019 4:55 PM

Online clothing merchant Zando has now apologised for its delayed communication with customers regarding their late orders.

Share this:
Read More arrow_forward