Streaming issues? Report here
Clement Manyathela BW 1000 x 1000 CapeTalk Clement Manyathela BW 1000 x 1000 CapeTalk
The Midday Report with Clement Manyathela
12:00 - 13:00
volume_up
volume_mute

Up Next: Lunch with Pippa Hudson
See full line-up
The Midday Report with Clement Manyathela
12:00 - 13:00

Check your debit orders!

8 January 2020 8:10 PM
Interrogate your debit orders. They often encompass more payments than you think.

It's January so check every cent you need to pay.

Wendy Knowler, consumer journalist, asks people to check that every single debit order is one they actually authorised.

Two cases came to me recently that prove why one needs to go into the numbers itself. One complained that he's been paying Vitality for 18 years without ever using any of the benefits. Nobody at Discovery pointed out to him that he never used the benefits. The debit order notifications are always just DiscPrem. He did not realise that the Vitality premiums were included in it.

Wendy Knowler, consumer journalist

The bottom line is if you are a Discovery member just check that you're not paying Vitality membership that you never use.

Wendy Knowler, consumer journalist

The second case was - he was a client of a telecom provider. He was not getting invoices. He found out he was paying for three ADSl connections that were discarded many years ago.

Wendy Knowler, consumer journalist
Picture: Pixabay.com

Listen to the sound clip below.

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning

Subscribe to our Business Wrap Newsletter


8 January 2020 8:10 PM

Recommended

More from ConsumerTalk with Wendy Knowler

Loan lending

Payment holidays from the banks - can they be trusted?

25 March 2020 7:57 PM

Consumer Ninja, Wendy Knowler, on payment holidays from banks in which you get a break from interest and repayment of debt.

Share this:
Read More arrow_forward

consumer-talk-thumbnailjpg

When the coronavirus default tsunami hits, how will banks respond?

18 March 2020 8:03 PM

This edition of Consumer Corner looks at how lay-offs, closures and quarantine will impact people's income and ability to repay debt.

Share this:
Read More arrow_forward

bank-card-cash-money-walletjpeg

Covid-19 cancellations: A blanket 'no refunds' policy is against the law - Ombud

18 March 2020 6:12 PM

The Consumer Goods and Services Ombudsman says the Covid-19 pandemic should force suppliers to review their cancellation policies.

Share this:
Read More arrow_forward

insurance-balancejpeg

Sudden cancellation of life and illness policies - consumer warrior advice

11 March 2020 8:07 PM

Wendy Knowler, consumer Ninja, has a horror story about insurance policies being cancelled - by sms.

Share this:
Read More arrow_forward

girl-teenager-flight-plane-airline-flight-travel-tourism-youth-gap-year-123rf

Emirates dodges pressing questions about CT teen's harassment ordeal on flight

11 March 2020 3:23 PM

Emirates was asked detailed questions about their protocols following a case of attempted sexual assault on one of their flights last week.

Share this:
Read More arrow_forward

Man travel airport boarding pass passport #123rflifestyle 123rf

#COVID19: These airlines will let you change or cancel flight bookings for free

11 March 2020 2:23 PM

As the coronavirus continues to impact global travel, some international airlines are now offering free cancellation or flight changes.

Share this:
Read More arrow_forward

scam-fraud--

Telkom directory used to dupe small business owners

4 March 2020 7:54 PM

Hundreds of small businesses which fell prey to a phone directory listings scam, should relax and read here.

Share this:
Read More arrow_forward

luggage-holiday-travel-suitcase-airport-free-image-pixabay-933487-960-720webp

COVID-19: School tours, global conferences and family holidays up in the air

4 March 2020 4:29 PM

Consumers with international travel plans this year are facing high levels of anxiety as the coronavirus spreads across the world.

Share this:
Read More arrow_forward

online-shopper-laptop-digital-transaction-free-image-pexelsjpg

Wait - why did that debit order go off so early?

26 February 2020 8:26 PM

Wendy Knowler, consumer journalist, on Nedbank's early debit orders.

Share this:
Read More arrow_forward

singapore.jpg

Singapore Airlines refusing to refund SA man's flights amid coronavirus outbreak

26 February 2020 4:12 PM

A South African man has slammed airlines that refuse to issue penalty-free refunds in destinations hit by the coronavirus outbreak.

Share this:
Read More arrow_forward