Streaming issues? Report here
Pippa Hudson 2019 1500 BW 2 Pippa Hudson 2019 1500 BW 2
Lunch with Pippa Hudson
13:00 - 15:00
volume_up
volume_mute

Up Next: Afternoon Drive with John Maytham
See full line-up
Lunch with Pippa Hudson
13:00 - 15:00

How to stop a thief from getting his hands on your phone Apps

5 February 2020 7:50 PM
Wendy Knowler, consumer journalist, on how to safeguard your phone - most importantly - the banking details on your phone apps.

This case happened in Sandton City - a hotspot for the snatching of smart phones.

On a Friday eve early January Samantha Walker was in a queue outside H&M and her phone was lifted from her bag. She left it unzipped because she had work calls coming through.

She was not the only one who lost her phone when she was standing in the queue.

An hour later both her Discovery Bank accounts with her entire savings of 10-thousand rand and her transaction account were drained - 14-thousand rand in all. She was left in the middle of January with 32 cents.

It was a 32-day call account so she wanted to know from the bank how it was possible to access her money.

Wendy Knowler, consumer journalist

They're not really after your phone as much as they are after the funds in your accounts via the Apps on your phone. People have been left not only with empty accounts but with a big debt to pay. Sometimes banks pay sometimes they don't. So please do not walk around with your phone in your pockets or bag, watch how you hail an Uber...

Wendy Knowler, consumer journalist

Listen to the full sound clip of how thieves gain access to your accounts via smart phones, by clicking the link below.

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning.

Subscribe to our Business Wrap Newsletter


5 February 2020 7:50 PM

Recommended

More from ConsumerTalk with Wendy Knowler

Loan lending

Payment holidays from the banks - can they be trusted?

25 March 2020 7:57 PM

Consumer Ninja, Wendy Knowler, on payment holidays from banks in which you get a break from interest and repayment of debt.

Share this:
Read More arrow_forward

consumer-talk-thumbnailjpg

When the coronavirus default tsunami hits, how will banks respond?

18 March 2020 8:03 PM

This edition of Consumer Corner looks at how lay-offs, closures and quarantine will impact people's income and ability to repay debt.

Share this:
Read More arrow_forward

bank-card-cash-money-walletjpeg

Covid-19 cancellations: A blanket 'no refunds' policy is against the law - Ombud

18 March 2020 6:12 PM

The Consumer Goods and Services Ombudsman says the Covid-19 pandemic should force suppliers to review their cancellation policies.

Share this:
Read More arrow_forward

insurance-balancejpeg

Sudden cancellation of life and illness policies - consumer warrior advice

11 March 2020 8:07 PM

Wendy Knowler, consumer Ninja, has a horror story about insurance policies being cancelled - by sms.

Share this:
Read More arrow_forward

girl-teenager-flight-plane-airline-flight-travel-tourism-youth-gap-year-123rf

Emirates dodges pressing questions about CT teen's harassment ordeal on flight

11 March 2020 3:23 PM

Emirates was asked detailed questions about their protocols following a case of attempted sexual assault on one of their flights last week.

Share this:
Read More arrow_forward

Man travel airport boarding pass passport #123rflifestyle 123rf

#COVID19: These airlines will let you change or cancel flight bookings for free

11 March 2020 2:23 PM

As the coronavirus continues to impact global travel, some international airlines are now offering free cancellation or flight changes.

Share this:
Read More arrow_forward

scam-fraud--

Telkom directory used to dupe small business owners

4 March 2020 7:54 PM

Hundreds of small businesses which fell prey to a phone directory listings scam, should relax and read here.

Share this:
Read More arrow_forward

luggage-holiday-travel-suitcase-airport-free-image-pixabay-933487-960-720webp

COVID-19: School tours, global conferences and family holidays up in the air

4 March 2020 4:29 PM

Consumers with international travel plans this year are facing high levels of anxiety as the coronavirus spreads across the world.

Share this:
Read More arrow_forward

online-shopper-laptop-digital-transaction-free-image-pexelsjpg

Wait - why did that debit order go off so early?

26 February 2020 8:26 PM

Wendy Knowler, consumer journalist, on Nedbank's early debit orders.

Share this:
Read More arrow_forward

singapore.jpg

Singapore Airlines refusing to refund SA man's flights amid coronavirus outbreak

26 February 2020 4:12 PM

A South African man has slammed airlines that refuse to issue penalty-free refunds in destinations hit by the coronavirus outbreak.

Share this:
Read More arrow_forward