Communications regulator Icasa recently announced new regulations to govern the expiration of mobile data and out of bundle billing.
Consumer journalist Wendy Knowler says Icasa has left it to the National Consumer Commission (NCC) to enforce the proposed data rollover.
Icasa has also not prescribed for how long unused data should be rolled over.
Meanwhile, the NCC says that it believes that unused pre-paid data should not expire for three years.
Icasa announced measures to protect consumers from high out-of-bundle data prices and data loss.
operators must send notifications to consumers once they have used 50%‚ 80% and 100% of their voice‚ SMS and data bundles
consumers cannot automatically be defaulted to out-of-bundle rates
- networks will also have to provide subscribers with an option to roll over unused data to ensure they don’t lose it
The regulations are set to come into effect from 30 May.
Network providers have been dead set against most of these proposals for seven years, Knowler explains.
She says the proposed regulations should create greater transparency and disclosure from cellphone and network providers.
It's about allowing consumers to make an informed choice.— Wendy Knowler, consumer journalist
Nobody should be unwittingly consuming data at a higher price.— Wendy Knowler, consumer journalist
Knowler has been a champion of the fight for fair practices when it comes to our cellphone data.
She explains why it has taken so long to reach the recent Icasa ruling and answers caller queries.
Take a listen to the conversation during the ConsumerTalk feature: