ConsumerTalk with Wendy Knowler

5 things corporates really must stop saying and writing to clients


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Customers share their stories of unintended shoplifting (and how it ended)

Customers share their stories of unintended shoplifting (and how it ended)

Consumer journalist Wendy Knowler has had her own close call with unintended shoplifting and so have dozens of CapeTalk listeners.

Uber SA says insurance cover is in place, but consumers tell a different story

Uber SA says insurance cover is in place, but consumers tell a different story

Uber says the blanket cover is paid for by the company in case of death, disability or injury suffered by drivers and passengers.

Consumers call out Discovery Vitality and Momentum Multiply for not delivering

Consumers call out Discovery Vitality and Momentum Multiply for not delivering

Are you being duped by your medical aid's rewards programme? These Discovery and Momentum members feel they were shortchanged.

Waltons responds to 'logistical glitch' with back-to-school stationery sets

Waltons responds to 'logistical glitch' with back-to-school stationery sets

Parents complained about failed deliveries, lack of communication and poor customer service. Waltons has since issued a statement.

Beware: Your favourite dairy substitutes may contain milk

Beware: Your favourite dairy substitutes may contain milk

Allergen specialist Dr Harris Steinman says some imitation dairy products can contain cows milk protein.

5 things you should know about returning those faulty purchases

5 things you should know about returning those faulty purchases

Forget the store policy, here's what South African law says about returning defective and non-defective goods.

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