The Best of Breakfast with Bongani Bingwa

What are the consumer's rights when entering a store


Many customers are upset by the practice, claiming that their personal belongings are being exposed to the public. This happens mostly when customers exit the retail stores after purchase. Customers rushing off to bus and taxi ranks have to queue inside the shop while security guards search the bags of other customers to ensure that there are no stolen items in the bag. Wendy Knowler, Correspondent at Consumer Talk is our guest.

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