Streaming issues? Report here
John Maytham 2019 1500 BW John Maytham 2019 1500 BW
Afternoon Drive with John Maytham
15:00 - 18:00
volume_up
volume_mute

Up Next: The Money Show with Bruce Whitfield
See full line-up
Afternoon Drive with John Maytham
15:00 - 18:00
Home
arrow_forward
Business
fiber_manual_record
Local
fiber_manual_record
Lifestyle

UIF red tape: 'I'm back at work and still haven't been paid out maternity claim'

7 April 2021 9:03 PM
Tags:
The Money Show
Maternity leave
Bruce Whitfield
Unemployment Insurance Fund
UIF
UIF payout
Sweet Dreamz
Maternity UIF assistance
Ilze-Marie le Roux
Allan Ragavaloo
UIF claim
Maternity UIF

In a heated exchange, UIF's Allan Ragavaloo tells Bruce Whitfield it's illegal to use a professional company to help with a claim.

Employees' contributions to the Unemployment Insurance Fund (UIF) are deducted from their salaries every month.

The system should provide some peace of mind come your time of need, but horror stories of inefficiency and failed claims abound during the Covid pandemic.

Journalist Ilze-Marie le Roux (former Eyewitness News reporter) has her own red tape nightmare to relate.

She's been trying to claim maternity benefits for months, to no avail.

© Dmitry Zimin/123rf.com

Le Roux writes on Twitter: "I’ve been a tax paying citizen since my early 20s. My son is 6 months old. I’m yet to receive a single cent from my maternity claim."

The "daunting" paperwork convinced her to utilise the services of UIF assistance company Sweet Dreamz.

Bruce Whitfield finds out what went wrong on The Money Show.

It's really a hefty stack of documents you have to fill in... You have to run between employers and banks and the post office...

Ilze-Marie le Roux, UIF claimant

You expect a reaction in six to eight weeks, but in my case (and for many others) it's been simply months upon months... I've returned back to work by now and I'm still waiting for the claim to be paid out!

Ilze-Marie le Roux, UIF claimant

I submitted my claim on the 12th of November last year. This morning I received an SMS saying that my claim had been unsuccessful... I eventually found an email in my junk folder stating that there are two documents missing.

Ilze-Marie le Roux, UIF claimant

Le Roux says she found Sweet Dreamz very efficient and the company has assured her that the documents in question were submitted. (She re-submitted them on Wednesday, "just in case".)

Whitfield follows up with the UIF's Allan Ragavaloo (Director: Provincial Support).

Ragavaloo goes into the detail of the information and documents required for an application.

You've got to look at application before, and look at the application after, and you've also got to look at the process in between.

Allan Ragavaloo, Director: Provincial Support - UIF

[Falling through the cracks] is only acceptable if there's genuine reason for non-payment.

Allan Ragavaloo, Director: Provincial Support - UIF

A professional services company is not part of the process! If you are using a professional company it is illegal, because the Act says you cannot use a third party to lodge an application.

Allan Ragavaloo, Director: Provincial Support - UIF

They are charging, and the Act says you cannot charge... The unemployment benefit is there for the individual...

Allan Ragavaloo, Director: Provincial Support - UIF

Listen to the explanation during a heated exchange on The Money Show:




7 April 2021 9:03 PM
Tags:
The Money Show
Maternity leave
Bruce Whitfield
Unemployment Insurance Fund
UIF
UIF payout
Sweet Dreamz
Maternity UIF assistance
Ilze-Marie le Roux
Allan Ragavaloo
UIF claim
Maternity UIF

More from Business

China's economy grows at all-time record pace – up 18.3% in Q1/2021

16 April 2021 3:20 PM

The world’s 2nd-largest economy - after the United States - grew at its fastest ever pace in the first quarter of 2021.

Share this:
Read More arrow_forward

Sub-Saharan Africa will have the slowest growing economies in the world in 2021

16 April 2021 2:44 PM

The poorest region in the world is projected to grow at 3.4%, kneecapped by the slow pace of Covid-19 vaccine rollouts.

Share this:
Read More arrow_forward

Shoprite exits Nigeria – Africa’s largest economy - after 15 years

16 April 2021 12:35 PM

The Continent’s biggest retailer is leaving Nigeria. Lester Kiewit interviews Africa business analyst Victor Kgoemoeswana.

Share this:
Read More arrow_forward

Give your child the best education you can afford – here’s how to invest

16 April 2021 11:03 AM

Personal finance advisor Warren Ingram on how to save and invest for your child’s future education.

Share this:
Read More arrow_forward

Sasol and Toyota join forces to develop hydrogen-based fuels

16 April 2021 9:58 AM

“From those projects, we’ll see whether green hydrogen is feasible,” says environmental lawyer Margo-Ann Werner.

Share this:
Read More arrow_forward

SAA appoints fifth CEO in five years while business rescue process drags on

16 April 2021 9:21 AM

Thomas Kgokolo has been appointed as the interim CEO of SAA, which is still in the throes of a nearly 16-month-long business rescue process.

Share this:
Read More arrow_forward

The smarter way to invest in crypto – Revix

16 April 2021 8:00 AM

Is there a way to take some of the risks out of investing in cryptos? Yes, by building a balanced portfolio that helps spread some of the risks.

Share this:
Read More arrow_forward

How to prevent being ghosted by a potential client and seal that deal

15 April 2021 8:56 PM

Entrepreneur Pavlo Phitidis shares valuable tips on making your business stand out from the competition.

Share this:
Read More arrow_forward

'Seven in ten South Africans spend all their income or more every single month'

15 April 2021 8:10 PM

The latest Deloitte consumer survey shows we are more worried about our finances than Covid, says Mike Vincent (senior partner).

Share this:
Read More arrow_forward

Poultry producer takes on govt, wins court order over poor service delivery

15 April 2021 7:50 PM

The situation in Lekwa Municipality is untenable, says Astral Foods CEO Chris Schutte. Govt has been ordered to intervene.

Share this:
Read More arrow_forward

More from Local

Muizenberg day service centre opens for homeless, offers counselling and meals

16 April 2021 4:23 PM

The Muizenberg Improvement District (MID) has partnered with NPO U-Turn to offer a space for homeless people to receive support.

Share this:
Read More arrow_forward

VACCINE WRAP | J&J jab suspended, online vaccine registrations open for elderly

16 April 2021 3:06 PM

CapeTalk gives you a round-up of the latest vaccine news every week.

Share this:
Read More arrow_forward

Health Dept launches vaccine self-registration system for people over 60

16 April 2021 2:13 PM

If you're over 60, you can register for the Covid-19 vaccine on the government's EVDS platform. It goes live from 4pm on Friday afternoon.

Share this:
Read More arrow_forward

Western Cape authorities on high alert after bird flu detected in Gauteng

16 April 2021 12:10 PM

The Western Cape Department of Agriculture says it remains vigilant after the reports of a bird flu outbreak in Gauteng.

Share this:
Read More arrow_forward

Limpopo principal under fire over apparent failure to intervene in bullying case

16 April 2021 11:14 AM

The principal at Mbilwi Secondary School in Limpopo has come under fire for apparently failing to take action after reports of bullying at the school.

Share this:
Read More arrow_forward

The smarter way to invest in crypto – Revix

16 April 2021 8:00 AM

Is there a way to take some of the risks out of investing in cryptos? Yes, by building a balanced portfolio that helps spread some of the risks.

Share this:
Read More arrow_forward

How to prevent being ghosted by a potential client and seal that deal

15 April 2021 8:56 PM

Entrepreneur Pavlo Phitidis shares valuable tips on making your business stand out from the competition.

Share this:
Read More arrow_forward

'Seven in ten South Africans spend all their income or more every single month'

15 April 2021 8:10 PM

The latest Deloitte consumer survey shows we are more worried about our finances than Covid, says Mike Vincent (senior partner).

Share this:
Read More arrow_forward

Parking marshals could return to Cape Town CBD by June

15 April 2021 6:39 PM

Motorists have not had to pay for parking in the CBD since the service provider's contract expired in June last year.

Share this:
Read More arrow_forward

Relief for motorists as AA predicts a decrease in fuel price next month

15 April 2021 4:47 PM

Current data indicates the prospect of a 32 cents a litre drop in the price of diesel and 27 cents less for illuminating paraffin.

Share this:
Read More arrow_forward

More from Lifestyle

Muizenberg day service centre opens for homeless, offers counselling and meals

16 April 2021 4:23 PM

The Muizenberg Improvement District (MID) has partnered with NPO U-Turn to offer a space for homeless people to receive support.

Share this:
Read More arrow_forward

How special operation fixed Capetonian Simone Blanckenberg's lymphedema

16 April 2021 3:41 PM

Pippa Hudson chats to Simone Blanckenberg and Dr Laura Redman about their journey in tackling this condition.

Share this:
Read More arrow_forward

Give your child the best education you can afford – here’s how to invest

16 April 2021 11:03 AM

Personal finance advisor Warren Ingram on how to save and invest for your child’s future education.

Share this:
Read More arrow_forward

'Seven in ten South Africans spend all their income or more every single month'

15 April 2021 8:10 PM

The latest Deloitte consumer survey shows we are more worried about our finances than Covid, says Mike Vincent (senior partner).

Share this:
Read More arrow_forward

'Couple opened Pandora's Box by inviting sperm donor into the life of child'

15 April 2021 1:29 PM

Sperm donor is fighting for access to his biological child after parents changed their mind, says his attorney Shani van Niekerk.

Share this:
Read More arrow_forward

Taking probiotics and no prebiotics may be a waste as stomach acid kills them

15 April 2021 12:31 PM

With Ryan McFadyen Co-founder and Head of Strategy at Have You Heard explains.

Share this:
Read More arrow_forward

[VIDEO] 'The One' is largest house built in the urban world - and most expensive

15 April 2021 11:09 AM

Until now no video cameras have been allowed to film inside 105,000 square feet home.

Share this:
Read More arrow_forward

How to register your domestic worker for COIDA

15 April 2021 10:21 AM

CapeTalk presenter Pippa Hudson shares the step-by-step process to ensure employees comply with the registration process.

Share this:
Read More arrow_forward

Savanna plays on SA's 'buddy' bar culture to tackle the #MyFriendZone

14 April 2021 7:36 PM

'We don't need a name to be friends.' Savanna's use of humour is not just advertising, it's entertainment says Andy Rice.

Share this:
Read More arrow_forward

Spike in methamphetamine usage among SA youth during lockdown - SANPUD

14 April 2021 1:33 PM

Early research shows this upward trend says Youth representative at South African Network of People Who Use Drugs MJ Stokes.

Share this:
Read More arrow_forward