Devotion to clients sees Khayelitsha laundry service grow from rags to riches
Click here to reward a small business that provides great service with a nomination for 2015's Small Business Awards with CapeTalk and Sage One.
Ziyahlanjwa Laundry provides impeccable laundry services to clients in the heart of Khayelitsha.
Founder Sivu Mongo started the laundry service from her home in 2010, using one second-hand domestic washing machine.
The businesswoman has now become known for her honesty and integrity when taking care of people’s washing and ironing and plans to open a second branch.
Ziyahlanjwa grew after receiving training and funding from the Deptartment of Economic Development to buy more machines.
At first Mongo would collect linen and other items with her small Toyota Tazz and over time she managed to buy a bigger vehicle to transport items.
It is this ambition and drive behind Ziyahlanjwa that has secured it a nomination for 2015's Small Business Awards with CapeTalk and Sage One.
I started the business in 2010 in my lounge suite with one second-hand washing machine and tumble dryer. I saw a need in the community for my services. Before this I was working as an admin clerk and I love what I do now.Sivu Mongo, Founder of Ziyahlanjwa Laundry
The community-based company has good relationships with its clientele and maintains their marketing this way.
Management is passionate, friendly and professional, and currently employs five well-trained and trustworthy permanent staff members.
Mongo plans to start a second laundry branch in another part of the Khayelitsha and will employ additional staff members to grow her operations.
For more information on this Small Business Awards nominee, visit the Ziyahlanjwa Laundry website.
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