Streaming issues? Report here
Pippa Hudson 2019 1500 BW 2 Pippa Hudson 2019 1500 BW 2
Lunch with Pippa Hudson
13:00 - 15:00
volume_up
volume_mute

Up Next: Afternoon Drive with John Maytham
See full line-up
Lunch with Pippa Hudson
13:00 - 15:00

The horror of the late Christmas champagne

12 February 2020 7:52 PM

Wendy Knowler, consumer journalist, this week talks about the frustrations online shoppers in South Africa have to deal with.

Buying stuff online and it does not come, or it's late or it's the wrong item, is something South African online shoppers know too well

Wendy Knowler, consumer journalist, has some horror stories from Christmas.

You get those people who do an entire shop on a retail site like takealot. They're leaving for their holiday destination on the 19th. They order well ahead of time and then one order is not available and holds the whole thing back- or it arrives after Christmas. The hot points are Christmas and then of course Valentine's Day.

Wendy Knowler, consumer journalist

I've got a personal case going on right now. I ordered something on the 19th of Jan - the delivery promise was five to 10 working days. Wait for me to ask where are the items. Last week I got a cut and paste "we'll look into it" and now my e-mails are getting ignored.

Wendy Knowler, consumer journalist

Listen to the entire interview about the joys and frustrations of internet shopping in South Africa below.

© rawpixel/123rf.com

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning.


12 February 2020 7:52 PM

More from ConsumerTalk with Wendy Knowler

Impersonator fraud rose by 337% in 2020 - here's how to protect your identity

3 March 2021 5:21 PM

Impersonation fraud has increased by a massive 337%. Consumers have been warned to protect their personal information.

Share this:
Read More arrow_forward

The pros and cons of lay-by purchases - #ConsumerTalk

24 February 2021 3:26 PM

Lay-by allows you to choose an item and then pay it off every month, interest-free, explains consumer journalist Wendy Knowler.

Share this:
Read More arrow_forward

Beware of pyramid scheme disguised as 'gifting circle' Divine Prosperity Blossom

18 February 2021 2:29 PM

A financial expert has warned locals not to fall for a pyramid scheme known as Divine Prosperity Blossom that has sprung up in Cape Town.

Share this:
Read More arrow_forward

SafariNow holiday booking site vows to resolve all outstanding payments

11 February 2021 10:57 AM

Heather John says she was not paid for a guest booking at her holiday apartment but MD apologises and she has now been paid.

Share this:
Read More arrow_forward

The downside of online grocery shopping: 'You can't check all the sell-by dates'

3 February 2021 6:46 PM

Covid-19 restrictions around the world have led to the huge popularity of online supermarket shopping, but there's a catch.

Share this:
Read More arrow_forward

Which supermarket is cheapest? It depends when and what you are buying

27 January 2021 4:30 PM

ConsumerTalk consumer journalist Wendy Knowler says the 'basket of goods' comparison has a number of flaws.

Share this:
Read More arrow_forward

Banking ombud probing how thieves stole over R200k from woman's 'blocked' phone

4 November 2020 5:33 PM

If your phone gets stolen, call your bank right away. Your accounts can be raided.

Share this:
Read More arrow_forward

Doctor warns against bogus treatments after CT woman's ozone therapy nightmare

29 October 2020 4:06 PM

A Cape Town woman has been left with serious lung damage after her ozone therapy session went wrong. A medical doctor weighs in.

Share this:
Read More arrow_forward

Here's how to stop dodgy subscription services from depleting your airtime

29 July 2020 6:44 PM

Unwanted charges on your cell bill? Struggling to unsubscribe from rogue content services that you never signed up for? Here's what you can do.

Share this:
Read More arrow_forward

You may be using a hand sanitiser that doesn't work against Covid, expert warns

8 July 2020 6:04 PM

Hand sanitiser has become a highly sought-after product amid the coronavirus pandemic. But are all of them effective? Wendy Knowler investigates.

Share this:
Read More arrow_forward