Streaming issues? Report here
Aubrey Masango 2019 BW Aubrey Masango 2019 BW
The Aubrey Masango Show
20:00 - 22:00
volume_up
volume_mute

Up Next: Best of CapeTalk
See full line-up
The Aubrey Masango Show
20:00 - 22:00

Read your documents before you sign the deal on your car or house!

19 February 2020 7:46 PM

Wendy Knowler, consumer journalist, on the importance of carefully reading your documents when you buy assets.

When you buy a car from a dealership, no matter how reputable, make sure of the facts stated on your documents.

You may think you're buying a 2015 demo model but you may be in for a nasty surprise.

Wendy Knowler, consumer journalist, has a few examples of lessons learnt the hard way.

When you're buying a car you must really look at over how many months you're going to be paying - if the year model is correctly captured, what the extras are, what you are going to be paying. Interrogate the on-the-road-fee, the licencing fees.

Wendy Knowler, consumer journalist

Today's case - this was the first case I have seen. The car, a new bakkie, was financed over 96 months - that's eight years! We both know what can happen in eight years - say it gets repossessed. How many years will you still be paying the bank?

Wendy Knowler, consumer journalist

Today's case is about somebody who was told the car is a demo model - a 2015 Polo. He recently sold that car to a private person as a 2015 model - and shortly afterwards the buyer phoned him very upset to say that the latest documents put the car down as a 2014 model - and threatened to sue him for the difference in value.

Wendy Knowler, consumer journalist

Do not feel pressurised to sign, take your time to go through the documentation.

Wendy Knowler, consumer journalist
pixabay.com, 2019

Listen to the full story of the vehicle buyer's woes, by clicking the sound clip below.

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning.


19 February 2020 7:46 PM

More from ConsumerTalk with Wendy Knowler

cellphone-mobile-phone-user-chat-texting-SMS-apps-city-skyline-123rf

Here's how to stop dodgy subscription services from depleting your airtime

29 July 2020 6:44 PM

Unwanted charges on your cell bill? Struggling to unsubscribe from rogue content services that you never signed up for? Here's what you can do.

Share this:
Read More arrow_forward

covid-19-hand-sanitiser-face-mask-hygiene-sanitation-coronavirus-123rf 123rf

You may be using a hand sanitiser that doesn't work against Covid, expert warns

8 July 2020 6:04 PM

Hand sanitiser has become a highly sought-after product amid the coronavirus pandemic. But are all of them effective? Wendy Knowler investigates.

Share this:
Read More arrow_forward

Missing Image Placeholder

This insurance company says it is paying out business interruption claims

24 June 2020 8:40 PM

Wendy Knowler, Consumer Ninja, investigates non-payment of business interruption claims during the Covid-19 lockdown.

Share this:
Read More arrow_forward

woman-on-cell-phone-pexels-freejpeg

'He sent through a fake bank payment notification' - beware Gumtree scammers

3 June 2020 4:47 PM

As South Africans look for ways to make extra cash, Gumtree South Africa has warned consumers not to fall prey to online fraudsters.

Share this:
Read More arrow_forward

Missing Image Placeholder

The Ombudsman for Short-Term Insurance report - what were the complaints?

27 May 2020 7:58 PM

The Ombud for Short Term Insurance’s aim is to resolve short term insurance complaints ''fairly, efficiently and impartially''.

Share this:
Read More arrow_forward

Missing Image Placeholder

When credit life insurance goes wrong because of a UIF payment

20 May 2020 7:51 PM

Wendy Knowler, consumer Ninja, on the small print and pitfalls of credit life insurance.

Share this:
Read More arrow_forward

191118bankingjpg

The banking report is out - our Consumer Ninja takes a look

13 May 2020 8:00 PM

The annual banking ombuds report has been released. Were they good, were they bad; how many complaints have been received?

Share this:
Read More arrow_forward

Cars-For Sale-Automotive-Industry-Dealership-Vehicles-service-wheels-123rf

Car sales and repairs reopen, but no clarity on motor licensing offices just yet

13 May 2020 5:17 PM

Car dealerships and repair shops have been allowed to reopen under very strict conditions, explains consumer journo Wendy Knowler.

Share this:
Read More arrow_forward

claim-deniedjpg

Consumer Ninja: Many credit life claims are being rejected

6 May 2020 8:00 PM

It seems many credit life claims are being rejected. Here are nine companies that were named and shamed in a new report.

Share this:
Read More arrow_forward

Missing Image Placeholder

Do I still have to pay my gym membership (and other consumer-related questions)?

29 April 2020 3:31 PM

You can send your consumer-related questions and queries to consumer journalist Wendy Knowler via consumer@knowler.co.za

Share this:
Read More arrow_forward