Do I still have to pay my gym membership (and other consumer-related questions)?
Consumer journalist Wendy Knowler joins Pippa Hudson every Wednesday to answer your consumer questions.
Click below to listen to the full conversation:
Q: Do I still have to pay my gym membership during lockdown?
A: That depends on which gym you belong to.
Virgin Active which has 60 - 70% of the fitness club market in SA, has frozen its clients’ memberships for the duration of lockdown - so no debit orders went off in April, and the same will apply in May if gyms cannot open during the month. This was done automatically - members haven’t had to do a thing FULL MARKS!Wendy Knowler, Consumer journalist
Planet Fitness is also freezing memberships while their gyms cannot operate, however, Knowler says some of the smaller gyms are not following suit.
They are holding their members to their contracts, despite the fact that their premises are closed and they can’t derive any benefit from their spend. Most have said they will add the two months - or however long gyms are forced to remain shut - to the end of their contracts, as free months, which does not help financially desperate people now.Wendy Knowler, Consumer journalist
Q: Am I allowed to move house on Friday 1 May?
A: Friday is the 1st of the month, traditional moving day, tenants want to know if they can move. Landlords want new tenants - who have signed leases and paid deposits - to move in, and people who have bought houses - and are paying bonds on them - want to know if they can finally move in.
No, says Cape Town attorney Marlon Shevelew, who specializes in rental property law - as things stand, on level 4 people will not be permitted to move into and out of property.Wendy Knowler, Consumer journalist
While relocation is not specifically addressed in the regulations promulgated in terms of the Disaster Management Act, he said, under the current level 5, people are required to stay at home, other than essential travel for work and to purchase essential goods.Wendy Knowler, Consumer journalist
Unwanted charges on your cell bill? Struggling to unsubscribe from rogue content services that you never signed up for? Here's what you can do.Read More
Hand sanitiser has become a highly sought-after product amid the coronavirus pandemic. But are all of them effective? Wendy Knowler investigates.Read More
Wendy Knowler, Consumer Ninja, investigates non-payment of business interruption claims during the Covid-19 lockdown.Read More
As South Africans look for ways to make extra cash, Gumtree South Africa has warned consumers not to fall prey to online fraudsters.Read More
The Ombud for Short Term Insurance’s aim is to resolve short term insurance complaints ''fairly, efficiently and impartially''.Read More
Wendy Knowler, consumer Ninja, on the small print and pitfalls of credit life insurance.Read More
The annual banking ombuds report has been released. Were they good, were they bad; how many complaints have been received?Read More
Car dealerships and repair shops have been allowed to reopen under very strict conditions, explains consumer journo Wendy Knowler.Read More
It seems many credit life claims are being rejected. Here are nine companies that were named and shamed in a new report.Read More
Certified financial planner Kobus Kühn has compared what various companies, long-term insurers, and medical schemes are offering.Read More