The Ombudsman for Short-Term Insurance report - what were the complaints?
The Ombudsman for Short-Term Insurance has released its annual report for 2019.
How did they perform in the past year?
How many complaints were received?
Wendy Knowler, Consumer Ninja, tells The Money Show.
I'm really excited for the 2020 report especially with insurance - one thing the ombuds CEO revealed was obviously their complaints have been weighed down...why? Because half of their complaints have traditionally been around motor insurance claims and accidents.Wendy Knowler, consumer journalist
We have not been on the road much and so those accidents have not been happening but we have not seen the corresponding lowering of premiums...Wendy Knowler, consumer journalist
If you buy a car it's important to realise that buying the car over its lifetime is only the beginning before the extra costs - it's not just the monthly instalments; it's insurance and everything else on top.
My 21-year-old son's policy is three, four times what mine would be...one tends to not factor that in.Wendy Knowler, consumer journalist
Listen to the full interview about the report below.
Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning.
Unwanted charges on your cell bill? Struggling to unsubscribe from rogue content services that you never signed up for? Here's what you can do.Read More
Hand sanitiser has become a highly sought-after product amid the coronavirus pandemic. But are all of them effective? Wendy Knowler investigates.Read More
Wendy Knowler, Consumer Ninja, investigates non-payment of business interruption claims during the Covid-19 lockdown.Read More
As South Africans look for ways to make extra cash, Gumtree South Africa has warned consumers not to fall prey to online fraudsters.Read More
Wendy Knowler, consumer Ninja, on the small print and pitfalls of credit life insurance.Read More
The annual banking ombuds report has been released. Were they good, were they bad; how many complaints have been received?Read More
Car dealerships and repair shops have been allowed to reopen under very strict conditions, explains consumer journo Wendy Knowler.Read More
It seems many credit life claims are being rejected. Here are nine companies that were named and shamed in a new report.Read More
You can send your consumer-related questions and queries to consumer journalist Wendy Knowler via firstname.lastname@example.orgRead More
Certified financial planner Kobus Kühn has compared what various companies, long-term insurers, and medical schemes are offering.Read More