Covid-19 alert app: Here's why SA government isn't using the app to 'spy' on you
'Don't overspend on a car purchase - smaller and cheaper equals better value!'
SA govt hasn't released list of restricted countries when global travel resumes
Long St protection rackets? No criminal received complaint in 10 years says SAPS
State Capture: 'KPMG, Deloitte, EY, PwC function as a state-sanctioned cartel'
'Cape Town feels it has its season back', says Premier Alan Winde #Level1
Demand for commodities used in lowering carbon emissions will certainly increase
SAA creditors set to meet to review plan as govt fails to raise new funding
Woolworths earnings plummet, but SA food business shows strong growth
Upcycling bicycle inner tubes headed for dump into wallets and bike accessories
Your biting dog is your legal responsibility whether you’re there or not - Court
Fire season: Save the 'stompie hotline' on your phone – Cape Town needs you!
Govt has a plan to make major sports free to watch. MultiChoice is not happy
A bad week just got worse for Cricket SA as its forced to apologise for Tweet
Dr Ross Tucker outlines Caster Semenya's options after Swiss court judgment
SA actor Siv Ngesi blasts Oscar's new diversity criteria
Film ‘Address Unknown’ tells story of friendship and District Six displacement
Do Facebook's new live music rules mean an end to videos by bands and musos?
'A few rich countries have hogged most supplies of future Covid-19 vaccines'
Nigerian court sentences 13-year-old boy to 10 years in jail for blasphemy
How SA octopus doccie could help boost marine conservation and aquarium's work
Resource firms and funders are increasingly transparent about carbon emissions
It’s slowly but surely getting less risky to fund mining in Africa
Should a giraffe wear its tie at the top or bottom? Don’t answer too quickly...
Inflation is not dead. Gold will continue to glitter once fear subsides
This insurance company says it is paying out business interruption claims
Many business owners, particularly those in tourism and hospitality, take out insurance policies which cover losses that include those incurred due to interruption by infectious or contagious notifiable diseases.
Now, however, most insurers argue that Covid-19 isn’t responsible for the loss of business – rather, it’s due to the lockdown.
I've spoken to a number of brokers on condition of anonomity of course and they say no, the rejections are coming in thick and fast...
Wendy Knowler, consumer journalist
A franchise of one of those major quick service franchises...after three months of assessors making this franchise owner jump through all the hoops, eventually said neither the president's declaration of a state of disaster or the lockdown forces them to provide the cover provided by the notifiable diseases extention...
Wendy Knowler, consumer journalist
The insured must prove that the business interruption was caused by a notifiable disease within a radius of the premises...
Wendy Knowler, consumer journalist
But then something threw the cat among the pigeons - and that was Outsurance - saying 'we are honouring these claims' and actually have settled 135 business interruption claims, so far paid out 37 million rand...we've set aside 220 million rand...
Wendy Knowler, consumer journalist
The average payout is just about 400-thousand...the average payout seems rather low...but basically they pay out what their performance was pre-lockdown, they pay them that...
Wendy Knowler, consumer journalist
So they've come out great for their clients and great marketing for Outsurance.
It is not clear, however, if they will change the cover clause of an outbreak occurring within a certain radius of the business.
Listen to the interview below.
Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning.
More from Good to Know with Wendy Knowler
The Ombudsman for Short-Term Insurance report - what were the complaints?
The Ombud for Short Term Insurance’s aim is to resolve short term insurance complaints ''fairly, efficiently and impartially''.
Read More
When credit life insurance goes wrong because of a UIF payment
Wendy Knowler, consumer Ninja, on the small print and pitfalls of credit life insurance.
Read More
The banking report is out - our Consumer Ninja takes a look
The annual banking ombuds report has been released. Were they good, were they bad; how many complaints have been received?
Read More
Consumer Ninja: Many credit life claims are being rejected
It seems many credit life claims are being rejected. Here are nine companies that were named and shamed in a new report.
Read More
When the coronavirus default tsunami hits, how will banks respond?
This edition of Consumer Corner looks at how lay-offs, closures and quarantine will impact people's income and ability to repay debt.
Read More
Sudden cancellation of life and illness policies - consumer warrior advice
Wendy Knowler, consumer Ninja, has a horror story about insurance policies being cancelled - by sms.
Read More
Telkom directory used to dupe small business owners
Hundreds of small businesses which fell prey to a phone directory listings scam, should relax and read here.
Read More
Wait - why did that debit order go off so early?
Wendy Knowler, consumer journalist, on Nedbank's early debit orders.
Read More
Read your documents before you sign the deal on your car or house!
Wendy Knowler, consumer journalist, on the importance of carefully reading your documents when you buy assets.
Read More
Only Germans take Black Friday more seriously than South Africans
In South Africa, Black Friday has become a spend-fest of epic proportions, says consumer journalist Wendy Knowler.
Read More
Highlights